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Privacy Policy

Last updated: April 24, 2026

This Privacy Policy explains how Pulse Fitness ("Pulse", "we", "us") collects, uses, shares, and protects your personal data when you use our mobile apps, websites, and store.

1. Information We Collect

  • Account data: name, email, password (hashed), and optional profile details.
  • Health & fitness data: workouts, nutrition logs, progress measurements, and goals — only what you choose to enter.
  • Order data: shipping address, items purchased, and payment confirmation. Card details are processed by our payment provider and never stored by Pulse.
  • Device & usage data: device type, operating system, app version, and aggregated analytics events.

2. How We Use Your Data

  • To provide and personalize the Services.
  • To process orders and provide customer support.
  • To send transactional emails (order confirmations, password resets).
  • To send marketing emails — only if you opt in. You can unsubscribe at any time.
  • To improve product quality and detect abuse.
  • To comply with legal obligations.

3. Legal Bases (GDPR)

We process your data on the basis of contract performance, legitimate interest (security and product improvement), legal obligation, and your consent (e.g. for marketing communications).

4. Sharing

We share data only with trusted processors who help operate the Services (e.g. cloud hosting, payment processing, email delivery, shipping carriers). We do not sell your personal data.

5. International Transfers

Your data may be processed in countries outside your own. When we transfer data internationally, we use appropriate safeguards such as Standard Contractual Clauses.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Services. You may request deletion at any time, subject to legal record-keeping requirements.

7. Your Rights

  • Access, correct, or delete your data.
  • Object to or restrict certain processing.
  • Receive a portable copy of your data.
  • Withdraw consent at any time.
  • Lodge a complaint with your local data protection authority.

To exercise these rights, email support@pulsefitness.live.

8. Security

We use industry-standard encryption in transit and at rest, secure authentication, and regular security reviews to protect your data. No system is 100% secure — we will notify you of any breach affecting your personal data as required by law.

9. Children

Pulse is not intended for children under 16. We do not knowingly collect personal data from children.

10. Changes

We may update this policy. Material changes will be communicated through the app or by email.

11. Contact

Privacy questions or requests: support@pulsefitness.live.